Privacy Policy

Bazofino LLC Privacy Policy

Welcome to bazofino LLC! We’re thrilled you’re here and trust us with your home and garden needs. At bazofino LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us in any way. We believe in transparency and want you to feel confident about how your data is handled. We’ve built this policy with you in mind, making it easy to understand and navigate. Your privacy is our priority, and we are dedicated to maintaining your trust.

Last Updated: October 26, 2023

• Personal Information: This includes your name, email address, shipping address, billing address, phone number, and any other information you provide when you create an account, place an order, subscribe to our newsletter, or contact customer support. We need this to fulfill your orders and provide excellent customer service.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details or other payment method information. Please note that we use secure, PCI DSS-compliant payment processors (like Stripe and PayPal) to handle your payment information, and we do not store your full credit card details on our servers. Your security is paramount!
• Browsing Behavior: We collect information about your browsing activity on our website, such as the pages you visit, the products you view, the links you click, and the time you spend on our site. This helps us understand how you use our website and improve your shopping experience.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your device, browser, and IP address. This information helps us personalize your experience, analyze trends, and track the effectiveness of our marketing campaigns. See our detailed Cookies Policy below for more information.
• Customer Service Communications: We retain records of your communications with our customer service team, including emails, chat logs, and phone calls. This helps us provide you with better support and resolve any issues you may have.

Use of Information 🌻

We use your information for various purposes, all aimed at providing you with a fantastic experience:

• Order Fulfillment: To process your orders, ship your products, and provide order updates.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance. We’re here to help!
• Personalization: To personalize your experience on our website, such as recommending products you might like.
• Marketing Communications: With your consent, we may send you promotional emails, newsletters, and other marketing materials about our products, special offers, and upcoming events. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email.
• Website Improvement: To analyze website usage, identify trends, and improve the functionality and performance of our website.
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our customers and business.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing 🏡

We only share your information with trusted third parties who help us provide our services:

• Service Providers: We share information with service providers who perform services on our behalf, such as payment processing (Stripe, PayPal), shipping (UPS, FedEx, USPS), email marketing (Mailchimp, Klaviyo), and data analytics (Google Analytics). These providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security 🔒

We take data security seriously and implement a variety of measures to protect your information:

• Encryption: We use SSL encryption to protect your personal and payment information during transmission.
• Secure Storage: We store your information on secure servers with limited access.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights 🙋‍♀️

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete information.
• Erasure: You have the right to request that we delete your personal information. (Subject to legal limitations)
• Portability: You have the right to receive your personal information in a portable format.
• Restriction: You have the right to restrict the processing of your personal information.
• Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at support@bazofino.us. We will respond to your request within the legally required timeframe. We may need to verify your identity before fulfilling your request.

For California Residents (CCPA): Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

For European Union Residents (GDPR): Under the General Data Protection Regulation (GDPR), European Union residents have specific rights regarding their personal information, including the rights listed above. Our legal basis for processing your personal information is your consent, the necessity to perform a contract with you, and our legitimate interests.

Data Retention ⏳

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we retain order information for accounting and tax purposes for a period of 7 years. We retain customer service communications for 3 years to improve our support. You can request deletion of your data at any time, subject to legal requirements.

Cookies Policy 🍪

We use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our website. Here’s what you need to know:

• What are Cookies? Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as adding items to your cart and completing your purchase.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve the performance of our website. We use Google Analytics for this purpose.
  • Functional Cookies: These cookies allow us to remember your preferences, such as your language and location, and provide enhanced features.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to track the effectiveness of our advertising campaigns. We may use cookies from third-party advertising partners like Google Ads and Facebook Pixel.
• Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

Third-party Services 🔗

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites before providing them with your personal information.

Examples of third-party services we use:

• Payment Processors: Stripe, PayPal
• Shipping Providers: UPS, FedEx, USPS
• Email Marketing: Mailchimp, Klaviyo
• Analytics: Google Analytics
• Advertising: Google Ads, Facebook Pixel

International Transfers 🌍

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable laws.

Updates to Policy 📝

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information 📞

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Business Name :  Bazofino LLC

• Email: support@bazofino.us
• Phone:+1(502) 690-9978
• Address: 748 E MARKET ST, LOUISVILLE, KY 40202

We are committed to addressing your concerns and resolving any issues you may have. Thank you for trusting bazofino LLC with your home and garden needs! We appreciate your business!